Maintenance Operations Project Manager
Department: Operations
Reports to: General Manager
Location: DLI Contractors Ltd, Onsite, MALTA
Role Purpose
The Maintenance Operations Project Manager is responsible for the planning, coordination, and execution of all maintenance operations managed by DLI Contractors Ltd — encompassing both DLI’s internal facilities and third-party client premises.
This includes preventive, predictive, and reactive maintenance across a broad range of technical fields, including but not limited to: electrical, ELV, mechanical, plumbing, HVAC and ventilation, IT, network, communications, and building automation systems.
The role ensures that all maintenance projects are delivered efficiently, safely, and profitably, maintaining consistent technical standards, client satisfaction, and compliance with statutory, contractual, and internal quality frameworks. He also oversees the transition of completed projects from construction to maintenance phase, manages warranty obligations, and drives the conversion of post-handover works into long-term maintenance contracts.
Operational Responsibilities
• Plan, coordinate, and supervise all preventive, predictive, and reactive maintenance activities across DLI and client facilities.
• Oversee maintenance schedules, manpower deployment, and resource planning to ensure service delivery within agreed SLAs.
• Manage multi-disciplinary maintenance works covering electrical, ELV, mechanical, plumbing, HVAC, ventilation, IT, communications, and building automation systems.
• Ensure that maintenance programs are developed and executed in line with asset lifecycles and manufacturer specifications.
• Coordinate the takeover of completed projects into the maintenance phase, ensuring proper documentation, testing, and handover of systems.
• Manage emergency response and breakdown interventions efficiently, minimizing downtime and client disruption.
• Support the Tendering and Business Development functions in preparing maintenance proposals and ensuring competitiveness.
Administrative Responsibilities
• Maintain comprehensive registers of maintenance contracts, warranties, assets, and service requests.
• Ensure all documentation, inspection reports, and service logs are updated, archived, and accessible through company systems.
• Coordinate with Operations Manager for manpower planning, training records, and attendance monitoring.
• Liaise with Finance and Procurement for purchase requests, invoicing, and cost reconciliations.
• Oversee digital maintenance record-keeping through Microsoft 365, SharePoint, Zoho, or equivalent platforms.
Quality Responsibilities
• Implement DLI’s quality standards within all maintenance operations, ensuring workmanship meets client and statutory requirements.
• Conduct quality inspections, audits, and corrective actions across all sites.
• Verify that preventive and predictive maintenance activities align with OEM recommendations and operational best practices.
• Support continual improvement initiatives to enhance efficiency and client satisfaction.
HSE Responsibilities
• Ensure full compliance with the Occupational Health & Safety Authority Act (Cap. 646), subsidiary legislation, and DLI’s internal HSE system.
• Conduct risk assessments for maintenance activities and ensure all works follow approved method statements and permit-to-work systems.
• Promote safe systems of work, use of PPE, and adherence to site-specific safety procedures.
• Investigate incidents and near misses, submit reports, and implement preventive and corrective actions.
• Participate in HSE meetings, audits, and toolbox talks to reinforce a safety-first culture.
Asset Responsibilities
• Manage the maintenance and servicing of company tools, vehicles, and equipment used in maintenance operations.
• Maintain asset registers and ensure proper tagging, calibration, and certification.
• Develop and implement preventive maintenance programs for DLI’s facilities, including offices, warehouses, and yards.
• Recommend replacement or upgrades of tools and equipment to improve reliability and efficiency.
Financial Responsibilities
• Develop and monitor maintenance budgets, ensuring profitability of each contract.
• Approve quotations, variations, and supplier invoices within delegated authority.
• Track expenditures against budget and identify cost-saving opportunities.
• Support invoicing processes and ensure accurate reporting of work completion for billing.
• Drive the renewal of existing maintenance agreements and secure new service contracts.
Reporting Responsibilities
• Prepare monthly maintenance reports including performance KPIs, HSE statistics, cost analysis, and client feedback.
• Maintain up-to-date dashboards on preventive/corrective ratios, equipment downtime, and productivity.
• Report warranty trends, recurring issues, and propose technical or procedural improvements.
• Provide data inputs for management review meetings and operational planning.
Attitude & Culture Responsibilities
• Demonstrate accountability, initiative, and professional integrity in all dealings.
• Promote teamwork, discipline, and a problem-solving approach within the maintenance unit.
• Uphold DLI’s values of efficiency, transparency, and reliability.
• Foster a culture of continuous improvement, client orientation, and operational excellence.
• Lead by example in promoting safety, respect, and service quality across all teams.
Training Responsibilities
• Identify and address training needs for maintenance technicians and supervisors.
• Conduct coaching and mentorship sessions to develop team capabilities.
• Promote knowledge sharing and standardization of best practices.
• Ensure induction and refresher training are provided for maintenance staff.
• Collaborate with HR to develop upskilling and certification pathways for key technical competencies.
Core Competencies & Skills
• Excellent understanding of multi-disciplinary MEP and building automation systems.
• Strong leadership, planning, and coordination abilities.
• Commercial awareness and financial control experience.
• Proficiency in Microsoft 365, SharePoint, Zoho, and maintenance management systems.
• Good communication, analytical, and problem-solving skills.
• Thorough understanding of HSE and quality frameworks applicable to maintenance.
Qualifications & Experience
• Degree or Diploma in Mechanical, Electrical, or Building Services Engineering (or equivalent).
• Minimum 5 years’ experience in maintenance or facilities management with multi-disciplinary exposure.
• Proven leadership experience managing teams and subcontractors.
• Strong understanding of Maltese statutory requirements (OHSA Cap. 646, LN 36/2003, LN 424/2025).
• Valid Category B driving license.
Apply directly to hr@dli.com.mt